Saturday, January 26, 2013

Purpose-Driven vs Results-Driven Leadership

I have just launched a new Google+ Community on the topic of Servant Leadership. Please check it out. All are invited. This blog provides some background for the Community as to the tag line for the community 'Purpose-Driven Leadership'.

The xy graph below, which is called a ZMap, is an infographic that presents how two primary concepts, when viewed with a 'Both/And' thinking perspective will reveal and release new possibilities and untapped potential. The two concepts in the ZMap below are 'Leadership Competencies' and 'Servant-Focus'. This shows how a Purpose-Driven leader should strive to maintain both Leadership Competencies and Servant-Focus thoughts, at the same time. The ZMap can act like a 'one page book' for helping a leader think though all the various situations and challenges they face in their leadership role.

I have found when a ZMap is presented to someone, it provides a framework for a more engaging and synergistic conversation. Two or more people can quickly get on the same page and begin to create new alternatives. Likewise, for an individual, they will find themselves thinking through different scenarios and situations much differently than if they considered the two concepts to be separated from the other. 

Thinking things are separated is called 'Either/Or' thinking. This is when the individual says a leader can either be a results-driven leader or a purpose-driven leader. They cannot be both at the same time. The 'Either/Or' thinker severely limits new possibilities for personal and professional growth. Who do you know who thinks like this? Often their comments may sound like "it is either black or white. There is no gray or in between." 'Either/Or' statements and thinking can kill any chance for an innovative process to create new possibilities.

Take a moment to notice your thoughts. Which thinking style are you using? Also, notice in your next conversation with someone. Are they making 'Either/Or' or 'Both/And' comments?

Purpose-Driven versus Results-Driven Leadership

'Both/And' thinking is an essential skill for a purpose-driven leader. Yet, a leader without clarity as to their purpose is like a ship without a rudder and the ship is full of people for which the leader is responsible. Because the leader has no clear direction or purpose, they are prone to 'Either/Or' thinking. This is obviously not in the best interests of the people on the ship. The leader is likely to toss the person, who knows how to build a rudder, off the ship due to some emotional whim by the leader. 

A results-driven leader in most organizations can get by without a clear purpose based upon their performance, as long as things are going well. The moment things start to go wrong, which at some point something goes wrong, a leader without a purpose is only operating with half the ZMap, below. They have only their leadership skills and capabilities and they have limited capacity for dealing with change and uncertainty.

A leader without a clear purpose depends upon performance. You could say they are 'results-driven' instead of 'purpose-driven'. Without a purpose, this leader sits on a two-legged stool. It requires much more work by the leader to keep everything in balance. Thus, when something gets too heavy on one side, the leader and all topple over. You know this type of leader. As long as things are working well, it appears as if the leader can do it all. They amaze everyone with their skills of balancing on the two-legged stool and juggling a dozen balls. When this leader starts to topple, the ship sinks fast.

The purpose-driven leader can also be results-driven because they operate with the whole ZMap. They sit upon a four-legged chair. They have much more stability, flexibility and capacity to deal with all the uncertainty when things go wrong. They have the time to assess the situation and adapt by making appropriate changes in people and resources to deal with the challenges. The purpose-driven leader has both capabilities and the capacity. 

Over the past three years, during the economic crisis, we have seen many of each type of leader. I'll assert the leaders left standing had clarity about their purpose or they figured it out very quickly. And, the results-driven leaders are in recovery and hopefully they are figuring out how to become a purpose-driven leader.

Are You a Results-Driven or Purpose-Driven Leader?

Look at the ZMap and think about which quadrant best describes who you are and where you are in your leadership role. Think of this ZMap like a roadmap and this quick self-assessment helps you plot where you are. When you know where you are on a roadmap, it becomes much easier to start planning your journey to get to where you want to be.

You can use a ranking from 1 to 6, where '1' is you have just started developing and '6' is you are highly experienced and have mastered the quadrant. Rank yourself for each quadrant.

  1. Practices and Disciplines: How consistent is your attitude,emotions and behaviors? Do these establish solid and highly productive habits for you?
  2. People and Principles: How would you rank your ability to maintain a focus on the needs of others? Include in this rank your clarity for your personal core values and how consistent you model your values and principles in all your relationships. How often do your principles act as a guide or compass for your leadership decisions?
  3. Process and Performance: Rank the consistency of the organization's processes and the sustainability of performance. Are processes clearly identified and defined such that they produce consistent, predictable results?
  4. Purpose-Driven Leader: Rank the level of positive impact and influence you have on the growth and development of others and making a difference. Are people, the community and world better off because of your leadership? How well defined is your purpose or calling? How consistent do you model and express your purpose in your daily life and leadership practices?

Score:

    • 4-8      Practices and Disciplines
    • 9-12    People and Principles
    • 13-20  Process and Performance
    • 21-24  Purpose-Driven Leader

It makes no difference which quadrant you find yourself. Remember, it is like a roadmap. Knowing where you are makes it easy to set the course for the next part of your journey. The important thing is to be honest with yourself and be determined to make the changes to make yourself a better Purpose-Driven leader.

More information will be coming in future blogs and any feedback or comments are always welcomed.

The Purpose-Driven Leader ZMap:






This is just one of the ZMaps we have developed. We have hundreds of these, all tailored to specific roles, situations, companies, markets and industries. There are currently three books focused on professionals in Product Sales, Financial Advisory and Insurance sales. Other books are in development that use a similar ZMap process and methodology. You can click here to learn more about the books.

This blog is part of an upcoming book The Servant Leader Framework, which will be available March/April 2013.

Thank you for taking some of your valuable time to read and consider this blog.

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

4 comments:

Unknown said...

I would argue that the difference between results driven and purpose driven is the difference between the manager and the leader.

The manager might do without purpose. The managers job is to carry out a task and make sure standards are met. The manager will have several rules and principles for guidance. Rules and principles developed by others that is.
The leader on the other hand will have to venture into new areas. A feast impossible if you are not guided by purpose.

In my leadership (I am an infantry officer) I have always made sure that my subordinates understood the purpose of the mission and my intent.

However, the great leader is able to move between the quadrants and use them as applicable. Some subordinates need guidance more rules and guidance than others.

Unknown said...

Soren: Thanks for your comments and for your service and leadership. Good distinction you make that a manager's job is to be results-driven and follow the rules and guidance set by the leader.

That is actually a topic for a future blog to discuss the transition of a manager into a leadership role. A good book on that topic is "The First 90 Days" by Michael Watkins.

As to your observation that a great leader can move between quadrants. It takes one with genuine leadership experience to know the real importance and impact of being able to do that. May your leadership continue to grow and develop others.

Unknown said...

Alan, your timing is uncanny! The first half of January brought with it an amazing personal experience that has caused me to examine my life and my life's work. I both consult and coach but it has become increasingly clear that consulting is my natural, native role. After deep thought, I registered a new domain name this past week, www.purposedrivenconsultant.com

Having published two books on the use of ZMaps and on becoming a Value Creator, it is clear that as a consultant/coach, I must be both results-driven and purpose-driven. To be an authentic Value Creator for my clients, I am driven by my values and my purpose. That purpose has always been to help others realize more of their potential. As a coach, I help clients achieve their goals and further develop their businesses.

Thank you for your excellent comments, Alan, they help me better understand my personal calling to serve others by creating value for them through my personal experience and the accumulated wisdom of 40 years in business.

Unknown said...

Thomas, sounds like you are adding some combustible kindling to those Glowing Embers of yours. I look forward to hearing more.