Tuesday, February 12, 2013

What Do Your Choice Of Words Reveal About Your Leadership?

How much do you pay attention to the words you think, speak and write? Highly capable leaders will be aware of the words they use as they craft the various messages they have to deliver throughout their day.

How much do you pay attention to the little words? For example, I-words, we-words and you-words. Interestingly, these little words can reveal your psychological state and how you view your leadership status in a group of other leaders. 

The little words referred to as 'function words' by James W. Pennebaker, PhD of Psychology at the University of Texas at Austin,* may ultimately reveal your genuine thoughts, feelings, motivations and to what degree you connect with your audience. Dr. Pennebaker makes this observation from his research:

"High-status people use we-words and you-words at high rates and use I-words at low rates. In fact, this same pattern emerges when people are chatting with each other on the Internet."**

If you catch yourself in a room of leaders and notice you or someone is saying, "I did this... or I've done this... or this is who I am, etc.." this individual may be nervous about being the room of other leaders and trying to prove something.

The research has also proven this holds true through internet communications, as well. Look back over some of your communications by email or online conversations. If you consider someone to be of higher status than yourself, you might notice you have used more I-words. Likewise, if you are communicating with an employee you most likely have used more we-words and you-words. For fun, look at your LinkedIn invitations you receive and send. Which ones have more I-words?

This just touches on the extent of this interesting research into how language reveals more about us than we know. I tend to think of it as the body-language of language. The little words can reveal more about us than all the nouns, verbs, names, adverbs, etc... we put our primary focus.

This knowledge can help leaders to more quickly understand themselves and the people they work with. And, most importantly, be another tool in your coaching-mentoring development toolkit.

I highly encourage you to learn more from the website and book [links below].

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

* The Secret Life of Pronouns [website]
** Pennebaker, James W. (2011-08-23). The Secret Life of Pronouns (p. 182). Bloomsbury Publishing Plc. [book link]

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