The Neuroscience of Leadership

New category added to the Servant Leadership Google+ Community. The Neuroscience of Leadership.

What we think, how we think, act and communicate makes a difference. While any authentic leader knows this to be true by their experiences, it is empowering to learn from research that developing one's emotional self-awareness is key to developing others. What do you do to be more emotionally self-aware?

Link to Neuroscience of Leadership: The Promise of Insights

ZMap tool to think through developing your attention and awareness.

~ Alan Goldsberry, Author and CEO of ZFactor Group

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think, act and communicate differently. The ZFactor methodology is proven to accelerate personal, professional and business growth.

Brain Research: Positive Attitude Improves Performance

Recent neuroimaging research has confirmed negative social-emotional responses interfere with developing positive thoughts, feelings and high cognitive performance. [link below to video] I realize many of you who are regular visitors are saying, "Like duh dude, everyone knows what you think is what you get."

Yet, why do so many people struggle with being more positive about life and why are so many people taking drugs for anxiety, depression and a variety of emotional/behavioral disorders? Academics, psychologists and scientists have continued to believe, profess and attack the positive attitude community as nothing but some pseudo-science with only anecdotal evidence and no definitive research. 

Neuroimaging Research Provides Proof

Up until just a few years ago, even the neuro-scientists believed the brain to be a static organ and could not generate new brain cells. It is now a fact the brain does continue to regenerate new brain cells throughout life. This is proven with neuroplasticity, which explores how, and in which ways the brain changes throughout life. This ongoing growth of new neural pathways and synapses, confirms, no matter the age, if we change the way we think, the brain can change it's structure, become more flexible and improve brain functions for better memory, attention, speed, and problem solving. If this were not so, then how is it possible for a twenty-something to grow and develop into a mature fifty-something?

I Will Greet This Day With Love In My Heart (Just Do It)

This is dedicated to +Og Mandino, author and a great man, who has taught me and hundreds of millions to be better men and women.

Kudos to Jason Black, CEO of +Boundless Network, who gave the book "The Greatest Salesman In The World" to the 100+ sales professionals during an annual sales event. My wife, +Cindy Goldsberry, who helped Boundless grow from $1MM to $55MM in six years, was asked to read the second scroll entitled - I will greet this day with love in my heart. Jason knows what's really important for success and he knows how to leverage available resources to deliver a meaningful message. Way to go, Jason!

As Cindy shares this with me, I am inspired to pull my personal copy of the book off the shelf for four reasons: 

Research Confirms Boomers Will Be Rolled Into Their Graves

Research Confirms Boomers Are Successful At Being All Used Up

What kind of shape are you in?

A Gen Y'r +Jason Dorsey, I have met and think he is an amazingly smart and ambitious young man - and quite accomplished for his age - recently posted a +The New York Times article on LinkedIn questioning if Boomers are out of shape (article). Very appropriate for Jason to post an article like this as his business is helping corporations learn how to communicate cross-generational.

As I read the article, many thoughts rattled around. Such as, "I've stayed in decent shape by way of a little yoga and +P90X" to remembering the President's Fitness Council and the incredibly boring exercises we were forced to do in gym class to this whole fitness thing only started because a study in the 1950s said European youth were in better shape than American youth. Well, I guess the Boomers took care of that concern. Go USA!

Actually, what compelled me to post this blog is a quote from the article. 

"Boomers were more likely to use devices to assist them with walking, for example, or to have physical problems that limited their work."

As I read the quote, it's clear the researchers view this as a negative, but being a Boomer and knowing all the Boomers I know, I believe we would view this as positive because it confirms a popular Boomer motto:

"I want to have lived a big, full, rich life such that I'm all used up when they roll me into my grave." Or, as Cindy (my wife) says, "I want to come sliding into Heaven, torn and tattered yelling YEE-HAA."

It is important to note the article did not say Boomers were not walking. They are just being assisted in their walking with devices. And, it did not say Boomers have stopped working. They are only limited in their work. Sounds like Boomers are still getting the job done, no matter what gets in their way.

The research points to the fact Boomers are living longer, which means we have more opportunity to get all used up. I view that as another positive outcome of the research. Nice to know even in our 60s, we still have another 30+ years to get all used up.

It's nice to be confirmed by valid research that Boomers are accomplishing their lifetime objective to "Just roll me in my grave when I die."

Keep on walking and working Boomers. It's in our DNA to keep on trucking through the fog...

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

The Best Way To Become A Sustainable Leader!

Anyone truly serious about becoming a highly capable, sustainable leader can easily find leadership development opportunities in any number of community, school or worship communities. It doesn't make any difference about your age or whether you have ever been in a leadership role or you have years of experience in management and leadership roles. If you genuinely desire to develop your leadership skills, get involved in serving others.

One of my "just curious" questions I ask leaders is to give a quick history of their volunteer service, starting with high school. Those leaders with consistent volunteer service are simply more mature, sustainable, servant-minded leaders. Individuals who get involved in service work in high school and college will have numerous opportunities to experience leading others. They are also the ones who will experience faster personal, professional and leadership growth than their peers in the workplace.

Likewise, for anyone at any age. Even if you didn't take advantage of such opportunities in your early years and you think you have limited opportunities where you work, then today is always a good day to get involved and become a volunteer. Find an organization you can truly believe in their purpose and mission. You will not only experience personal growth, but you will be serving others and making a difference in other people's lives.

If you are older, wiser and more experienced, don't think you should immediately be on the board of directors. Get your hands in the dirt. That means be willing to work alongside others and do whatever is needed, especially the grunt work. Really get to know other people who are serving. The key thing to remember - It's not about you. Be like the Undercover Boss.

Anyone who gets involved and is willing to do whatever is needed will find new doors opening up for them in the workplace. it was three young guys in 1920 who wanted more management responsibility in their respective companies. The opportunities weren't there and changing jobs was not an option, so they began doing service projects in the community. Soon, others joined them, the young men got promotions at work and they created the United States Jaycees. 

I believe the future is one of incredible opportunity as I watch young people today get involved in serving others. It's as if volunteering is genetic for them. Imagine the future our emerging leaders are building!

And, if you are a boomer retiring and looking for something to do and find yourself sometimes complaining about today's youth. Become a volunteer. You will find numerous opportunities for mentoring.

Happy Volunteering and Making A Difference,


~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

Thanks to Karrie, whose post in the LinkedIn Servant Leadership Group inspired this blog!

What's Your Lifetime Value Potential?

You can easily estimate how much money you will make over your lifetime. Have you ever pondered on your potential to create value for others over your lifetime?

Through my work with ZFactor Group, I get to see people make this simple shift in their mindset. Imagine the possibilities when you focus on creating value for others. My experience is when people do this, their lifetime earnings potential increases substantially.

This is why ZFactor publications focus on Revealing And Releasing Your Untapped Potential. When people choose to think, act and communicate differently, it's like they have finally found that essential key to success.

ZFactor books helps others find their key for success by providing a:

1. Simple map to plot where you are; 
2. Compass to determine the direction you want to go; and, 
3. Guide of defining characteristics to help you know what to do to bridge the gap between where you are now and where you want to be.

Through our various engagements with others - comments from readers, presentations, coaching sessions or workshops - we are continually amazed at how quickly people shift the way they think about their current situation as they recognize where they are and have a simple map. As people embrace thinking differently, they immediately find themselves in the midst of a personal transformation that propels them from me-focus to others-focus. 

There is no complicated formula or long drawn out training or session-after-session with a guru to figure out the meaning of life. It begins with stop focusing on yourself and focus on others. Sometimes, it can even be as simple as a good friend, Peter Strople, describes how one question can create Instant Change. 

It is in this transformation when people immediately become what we refer to as Value Creators. Instantly, their expertise, knowledge, talents and skills can be focused on moving their life forward and/or a new idea, concept, project, team or organization. The result - other people benefit as you increase their financial value and your lifetime financial value potential increases, as well. And, being others focused doesn't have to be about financial value.

So, what's your choice? Will you maintain a me-focus or will you ponder the question - "What's Your Lifetime Value Potential?" If you are ready for Instant Change in your life, you will choose to ponder the question, engage into thinking, acting and communicating differently and develop a deep understanding for making a difference and creating value for others. 

If you choose to ponder the question, I guarantee your life will change and you will experience all you have ever imagined possible and most likely experience the impossible, as well.

Happy pondering...

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

The genesis of this blog is based upon a current engagement by ZFactor Author, Cindy Goldsberry, who is in collaboration with Zilliant, who provides companies with data-driven guidance, enabling smarter pricing and sales decisions to help businesses increase profitable sales. Read Cindy's blog for more information. Learn how Zilliant is definitely a Value Creator for their clients. In fact, they can measure how much more financial financial they provide to their clients.

Other Important Links:

Instant Change (Friends of Peter)

Lifetime Earnings Calculator

What Do Your Choice Of Words Reveal About Your Leadership?

How much do you pay attention to the words you think, speak and write? Highly capable leaders will be aware of the words they use as they craft the various messages they have to deliver throughout their day.

How much do you pay attention to the little words? For example, I-words, we-words and you-words. Interestingly, these little words can reveal your psychological state and how you view your leadership status in a group of other leaders. 

The little words referred to as 'function words' by James W. Pennebaker, PhD of Psychology at the University of Texas at Austin,* may ultimately reveal your genuine thoughts, feelings, motivations and to what degree you connect with your audience. Dr. Pennebaker makes this observation from his research:

"High-status people use we-words and you-words at high rates and use I-words at low rates. In fact, this same pattern emerges when people are chatting with each other on the Internet."**

If you catch yourself in a room of leaders and notice you or someone is saying, "I did this... or I've done this... or this is who I am, etc.." this individual may be nervous about being the room of other leaders and trying to prove something.

The research has also proven this holds true through internet communications, as well. Look back over some of your communications by email or online conversations. If you consider someone to be of higher status than yourself, you might notice you have used more I-words. Likewise, if you are communicating with an employee you most likely have used more we-words and you-words. For fun, look at your LinkedIn invitations you receive and send. Which ones have more I-words?

This just touches on the extent of this interesting research into how language reveals more about us than we know. I tend to think of it as the body-language of language. The little words can reveal more about us than all the nouns, verbs, names, adverbs, etc... we put our primary focus.

This knowledge can help leaders to more quickly understand themselves and the people they work with. And, most importantly, be another tool in your coaching-mentoring development toolkit.

I highly encourage you to learn more from the website and book [links below].

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

* The Secret Life of Pronouns [website]
** Pennebaker, James W. (2011-08-23). The Secret Life of Pronouns (p. 182). Bloomsbury Publishing Plc. [book link]

Your Blog Can Predict Your Success Or Failure

How you write and the words you use can make a difference and predict your success or failure in achieving your goals. Do you really want to make a change in your life to achieve greater success? How about lose weight, make more money or check an item off your bucket list?

Blog about your personal goals. Not just listing your goals, but write and talk about how you feel whether or not you are achieving your goals.

Cindy K. Chung*, Dept of Psychology at the University of Texas at Austin, researched bloggers writing styles in reference to losing weight. The research found that bloggers who wrote about their attitudes, feelings and emotions were more successful at losing weight than bloggers who wrote about their food intake.

I know this sounds very counter intuitive, but consider this. Think about the success people have when they fully engage in a mastermind group, roundtable of like minded professionals or Plus Your Life, Google community.

Participants will initially set their goals and then begin discussing their practices, disciplines and emotions relative to the process of achieving those goals. Apparently, the research shows that people who do this in their blogs are more successful in achieving their goals.

If you are really serious about achieving your goals, stop making daily lists of what you are doing and start writing about your feelings and emotions about it. Better yet, write about it and talk about it with your friends. And, the more frequent you do it, the faster you achieve your desired results.

Funny story: My wife used to weigh herself every morning. The scale was next to the breakfast table where our youngest son, then age 5 (now 19), had observed his Mother doing this. One morning, he asks, "Mom, why do you weigh your feet every day?" After that, it became less important to weigh herself everyday and she moved the scale back to our bathroom.


* Cindy's research is based upon the research by James W. Pennebaker, PhD of Psychology at the University of Texas at Austin.

• Cindy Chung research overview [pdf]
• James W. Pennebaker, The Secret Life of Pronouns [website] [book]

Keep on blogging what you really think about achieving your goals, 

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

ZFactor blog explores and discusses a variety of techniques, tools and discoveries by successful people that will assist others to achieve greater personal and professional success. ZFactor is a proprietary coaching methodology based upon the premise that successful people think and act differently. The ZFactor methodology is proven to accelerate a person's ability to think and act differently.

4 Most Common Behaviors Of Ineffective Leaders

For a servant leader this INC article is good reading to do a checkup and refinement. For an ineffective leader who masquerades, as an effective leader, this should be a wake-up call.

Authentic servant leaders will take a moment to think through these behaviors while the ineffective leader probably isn't reading the article in the first place.

In this article by Les McKeown, his experience with ineffective CEOs reveals these behaviors:

1. The weaker the leader, the more they know.
2. The busier the leader, they don't spend quality time thinking strategically.
3. Their general perception of others is negative.
4. The weak leader is either in the room and dominating the conversation or they aren't in the room.

What I enjoy about articles like this is it appears in a publication that has many readers who are not in the leadership role. For them, it gives them a way to measure whether they are working with an ineffective or effective leader. 

That is important for continually learning servant leaders because it confirms that not only are you being watched, followers are learning how to measure your leadership.

Think about it.

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

Purpose-Driven vs Results-Driven Leadership

I have just launched a new Google+ Community on the topic of Servant Leadership. Please check it out. All are invited. This blog provides some background for the Community as to the tag line for the community 'Purpose-Driven Leadership'.

The xy graph below, which is called a ZMap, is an infographic that presents how two primary concepts, when viewed with a 'Both/And' thinking perspective will reveal and release new possibilities and untapped potential. The two concepts in the ZMap below are 'Leadership Competencies' and 'Servant-Focus'. This shows how a Purpose-Driven leader should strive to maintain both Leadership Competencies and Servant-Focus thoughts, at the same time. The ZMap can act like a 'one page book' for helping a leader think though all the various situations and challenges they face in their leadership role.

I have found when a ZMap is presented to someone, it provides a framework for a more engaging and synergistic conversation. Two or more people can quickly get on the same page and begin to create new alternatives. Likewise, for an individual, they will find themselves thinking through different scenarios and situations much differently than if they considered the two concepts to be separated from the other. 

Thinking things are separated is called 'Either/Or' thinking. This is when the individual says a leader can either be a results-driven leader or a purpose-driven leader. They cannot be both at the same time. The 'Either/Or' thinker severely limits new possibilities for personal and professional growth. Who do you know who thinks like this? Often their comments may sound like "it is either black or white. There is no gray or in between." 'Either/Or' statements and thinking can kill any chance for an innovative process to create new possibilities.

Take a moment to notice your thoughts. Which thinking style are you using? Also, notice in your next conversation with someone. Are they making 'Either/Or' or 'Both/And' comments?

Purpose-Driven versus Results-Driven Leadership

'Both/And' thinking is an essential skill for a purpose-driven leader. Yet, a leader without clarity as to their purpose is like a ship without a rudder and the ship is full of people for which the leader is responsible. Because the leader has no clear direction or purpose, they are prone to 'Either/Or' thinking. This is obviously not in the best interests of the people on the ship. The leader is likely to toss the person, who knows how to build a rudder, off the ship due to some emotional whim by the leader. 

A results-driven leader in most organizations can get by without a clear purpose based upon their performance, as long as things are going well. The moment things start to go wrong, which at some point something goes wrong, a leader without a purpose is only operating with half the ZMap, below. They have only their leadership skills and capabilities and they have limited capacity for dealing with change and uncertainty.

A leader without a clear purpose depends upon performance. You could say they are 'results-driven' instead of 'purpose-driven'. Without a purpose, this leader sits on a two-legged stool. It requires much more work by the leader to keep everything in balance. Thus, when something gets too heavy on one side, the leader and all topple over. You know this type of leader. As long as things are working well, it appears as if the leader can do it all. They amaze everyone with their skills of balancing on the two-legged stool and juggling a dozen balls. When this leader starts to topple, the ship sinks fast.

The purpose-driven leader can also be results-driven because they operate with the whole ZMap. They sit upon a four-legged chair. They have much more stability, flexibility and capacity to deal with all the uncertainty when things go wrong. They have the time to assess the situation and adapt by making appropriate changes in people and resources to deal with the challenges. The purpose-driven leader has both capabilities and the capacity. 

Over the past three years, during the economic crisis, we have seen many of each type of leader. I'll assert the leaders left standing had clarity about their purpose or they figured it out very quickly. And, the results-driven leaders are in recovery and hopefully they are figuring out how to become a purpose-driven leader.

Are You a Results-Driven or Purpose-Driven Leader?

Look at the ZMap and think about which quadrant best describes who you are and where you are in your leadership role. Think of this ZMap like a roadmap and this quick self-assessment helps you plot where you are. When you know where you are on a roadmap, it becomes much easier to start planning your journey to get to where you want to be.

You can use a ranking from 1 to 6, where '1' is you have just started developing and '6' is you are highly experienced and have mastered the quadrant. Rank yourself for each quadrant.

1. Practices and Disciplines: How consistent is your attitude,emotions and behaviors? Do these establish solid and highly productive habits for you?
2. People and Principles: How would you rank your ability to maintain a focus on the needs of others? Include in this rank your clarity for your personal core values and how consistent you model your values and principles in all your relationships. How often do your principles act as a guide or compass for your leadership decisions?
3. Process and Performance: Rank the consistency of the organization's processes and the sustainability of performance. Are processes clearly identified and defined such that they produce consistent, predictable results?
4. Purpose-Driven Leader: Rank the level of positive impact and influence you have on the growth and development of others and making a difference. Are people, the community and world better off because of your leadership? How well defined is your purpose or calling? How consistent do you model and express your purpose in your daily life and leadership practices?

Score:

• 4-8      Practices and Disciplines
• 9-12    People and Principles
• 13-20  Process and Performance
• 21-24  Purpose-Driven Leader

It makes no difference which quadrant you find yourself. Remember, it is like a roadmap. Knowing where you are makes it easy to set the course for the next part of your journey. The important thing is to be honest with yourself and be determined to make the changes to make yourself a better Purpose-Driven leader.

More information will be coming in future blogs and any feedback or comments are always welcomed.

The Purpose-Driven Leader ZMap:

This is just one of the ZMaps we have developed. We have hundreds of these, all tailored to specific roles, situations, companies, markets and industries. There are currently three books focused on professionals in Product Sales, Financial Advisory and Insurance sales. Other books are in development that use a similar ZMap process and methodology. You can click here to learn more about the books.

This blog is part of an upcoming book The Servant Leader Framework, which will be available March/April 2013.

Thank you for taking some of your valuable time to read and consider this blog.

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing

Entrepreneurial Leaders Do What Matters

"Do all the good you can. By all the means you can. In all the ways you can. In all the places you can. At all the times you can. To all the people you can. As long as ever you can." ~ John Wesley

These are times of rapid change, uncertainty and opportunity that call forth leaders with a deep desire to make a difference and leave a lasting legacy in business, community, church and government. People want to be part of something that matters. Yet, the challenges of getting others willing to confront the issues at hand and execute workable solutions require leaders who have the adaptive capacity to get others on the same page and moving in the same direction, at the same time. Leaders must have a deep understanding of what it takes to be highly effective and influential leaders. 

Leadership is no longer about declaring the vision or direction and then looking to see who is following and then focus on those who follow. This is a time for leaders to embrace the heart of a servant and spirit of the warrior. Authentic servant leaders observe all that exists around them and apply what they learn to develop a deep understanding of the art and science of leadership. Each must put forth the required time and effort to make themselves authentic servant leaders with a clear focus on others and set the course for things to come. Great leaders throughout history maintain a sense of providence as to who they are, where they are and what they are called to do. The opportunity, like no other time in history, is the possibility to create a world great leaders throughout history have desired to make reality.

Those who choose to pursue this leadership opportunity quickly realize the process to become an authentic servant leader involves reconciling immense personal and professional challenges. Change becomes a way of life. Leadership is a self-development process that requires daily attention as society requires leaders to have a servant-focus, be of solid character and maintain high standards in leadership practices and principles. Leaders are expected to continually learn and with a trusted mentor become a highly capable leader who knows themselves, cares about people and has a deep understanding of the business or organization they steward. 

For those leaders who answer this call into servant leadership, the Servant Leader Framework serves as a highly effective methodology for thinking and processing through all the situations, possibilities, challenges, changes and complexities of leadership.

This xy graph or ZMap becomes a ‘one page book’ for those who desire to know and understand who they are as an entrepreneur and servant leader. This simple xy graph provides clarity and focus on what to do to get to where you want to be. The challenge for entrepreneurs is reconciling their desires for success with doing good to make a difference. For those entrepreneurs who can stay focused on both success and doing good at the same time will know what it means to go from success to significance. It is possible to have it all. Just look at all the entrepreneurial leaders who have proven this is true. This is one of the ZMaps in my upcoming book The Servant Leader Framework.

~ Alan Goldsberry, Author and CEO of ZFactor Group Publishing